Customer Research Advisory for Early-Stage SaaS Founders
Skip the trial and error, apply a systematic process to collect feedback from your customers and get the insights you need to grow your SaaS
the problem
Bugs, feature requests, issues, you’re getting feedback from your users all the time, yet you’re missing out on so much.
That’s not the kind of feedback you need when it’s time to update your landing page and choose what to highlight in your copy, uncover where your customers are and decide where to focus your marketing efforts, or understand what features people will be willing to pay for.
No, that kind of feedback won’t come unless you ask.
But user surveys or customer interviews can be messy, and you can end up wasting your time in useless conversations, or worse, following the wrong feedback.
let’s fix it
Get a step-by-step process to collect customer insights tailored to your needs plus weekly strategy calls.
Let me help you understand who you should be talking with, what questions you should ask and why, design user surveys, script customer interviews, and turn getting feedback into an easy-to-follow process so you can finally:
HOW it works
Book a call
We jump on a call to discuss your SaaS, goals and best ways I can help
Set-up
If we are a fit, we design processes, templates, and scripts to fast-track insights from users
Iterate
We come together, check on progress, analyze feedback and discuss next actions
What you get